For a business to be really successful it needs to have a clear, well thought out, sustainable business Strategy, Vision and Purpose that is understood and communicated to all stakeholders. With the right vision, purpose and values in place, the results can be dramatic: with increased performance, quality service, exceptional customer brand experience, improved morale and everyone working together as one focused and committed team for the betterment of the business, the customer and themselves.
Many Business Owners need support to grow their business in particular help to see the ‘wood from the trees’, finding themselves so immersed in the day to day running of the business that they do not know which direction to turn. We can help you get over that situation by providing the support and help needed. We will help you to develop and define an effective business strategy and plan that will give your business a clear vision and purpose with objectives, goals, deliverables and targets which are then communicated to the people that matter – your customers and your employees.
We work with companies at all stages of their business life cycle providing support and expertise ensuring a successful and profitable outcome.
We look for what we call ‘The Gap’ in a business which is all about:
When these three critical areas are aligned a business can be described as being ‘Healthy and Thriving’. But if any one of them go out of alignment a healthy business can quickly turn into an un-healthy and troubled entity, losing market share, brand loyalty and positioning, valuable employees, direction and customers.
Our objective at KENT Consulting is to identify and correct any misalignment of these areas, to evolve and turn the business around into a profitable and sustainable enterprise meeting the objectives of the business, its owner, employees and its reason for being.